Joshua Link
GBPossible Scam I placed my first order (LCM10735) on 03/11, after sometime, they received the FedEx label for my order. The label has been sitting in Pico Rivera, California for 22 days and counting. They wont give FedEx the package for shipment. My second order (LCM10830) was ordered 03/17 and still remains as “ordered placed.” I am very confused as to why my mats are just sitting in California for a month and my other mats have yet to leave their facility. I contacted them with the only piece of contact information that they will provide (email). I emailed them 2-3 times and have yet to receive a reply. I am over 400 dollars in the hole because they are possibly a scam. If I don’t receive my items soon and they continue to ignore, I am reporting them to the BBB and filing a suit.
Shannon E
CAthe mats i recieved for my 2020 honda… the mats i recieved for my 2020 honda crv sport model and the mats i recieved are sooo nice i love them they fit like a glove you won’t be disappointed my son got them first i loved his and do i had to buy them to they look so nice to very elegant looking and clean up so good they have all kinds of colours to choose from and there custom made for your vehical you will love them i promise you. thank you for everything from Lindsay Ontario Canada.
Muhammad Nouh
GBWrong dash mat, good customer service Shipping was fast and the quality of the dash mat is excellent. Nice color and exactly what I wanted. Unfortunately it did not fit, was sent the mat for a different car model, and honestly not surprised, my car is not a common one that many companies make mats for. After some back and forth with very responsive customer service, including sending full pictures to show the error, they apologized and issued a full refund. Not a total loss. I also got their suede/alcantara minimalist steering wheel cover which is really nice. Looks like a part of the wheel, adds a touch of sportiness, and feels great. Overall would buy from again knowing they will work hard to make sure customers are satisfied.
Anthony Vetrano
GBvery great quality fitting floor mats… very great quality fitting floor mats that will protect car carpet/floor and an expensive product but worth the money
AJ Smith
GBGreat product Great product! I had looked through multiple diff companies and Luxus seemed to be the most premium and highly rated so I took a chance. They're perfect! Already looking to buy another set for my other car. They really add a nice, premium look that also protects your OEM carpeting. They're easy to clean, durable, and bring a nice pop to the interior. Very happy! I even had a couple questions for Support dept (shipping around holidays was delayed) and Emma was super gracious and helpful and answered right away.