Great customer service! I had ordered 2 different parts, but only one was delivered. The problem is, it arrived just before Christmas and didn't open it for a month. It wasn't till then that I realized the part was missing.The transport marked it as delivered, so I was expecting manybphone calls and a huge hassle. I made an online request with autoparts way and they phoned me within a day. No hassles and I had the second part in another day. Excellent customer service! I will use them again if for that reason alone.

Fraudulent website Fraudulent website, claims product is in stock (at their warehouse no less) and then when you ask why it hasn't shipped they cancel your order because they can't get the part. (Part still shows in stock). Deliberately missleading people for monetary gain is fraud. They don't have any warehouses as they fraudulently claim.

All the brake parts (Zimmerman rotors &… All the brake parts (Zimmerman rotors & Textar pads) for my Audi were in stock and shipped at the same time and arrived within 3 days of the order date. I found the prices fairly competitive with other online auto parts supplier sites.

Large Availability & Fast Delivery There was a huge selection of parts for my older car (1987 vw golf) and the delivery was very fast. I received everything within a week of purchase in good condition. Their selection was way better than NAPA and price was much better! The pricing was very fair and I will definitely order from them again.

Just hope you don't have to deal with customer service Ordering process was fine. Shipment arrived about 2 weeks from ordering. Packaging of products were inadequate (large box, no protection) Delivered parts were damaged as a result of poor packaging. Photos of packaging emailed. ***Very slow/delayed responses from customer service. Roughly one response per day. 8+ days for simple resolution*** Told to return parts at no cost and new shipment will be delivered as soon as UPS obtains return. Informed replacement parts are no not in stock, though it says 2+ in stock on their website. Received full refund after sending back.