They rob you of your wages & leave you out of pocket! Havent been paid last months wages its been nearly 2 weeks after "payday" have been left hanging & out of pocket with others who rely on their wages each month! Expected to go to work for free which is disgraceful. They tell you to ring HR which I have and also do nothing. Unhelpful and unreliable avoid at all costs in future.

Great experiences also deserve a review In my previous company, payroll was managed by SD Worx. I understood my pay check, it was clear, concise, and consistently correct. When reading the ratings below, I don’t think it is fair to judge only by the bad experiences that are written here. Probably, people who are happy about the services won’t come here as you actually kind of expect things to go right. That’s why I thought it was important to share something positive about SD Worx, because my experience with them is flawless. - Wouter De Schryver

Website has been down for weeks now.... The website has been down for the best part of two and a half weeks now, meaning staff cannot access their pay slips or book holidays using the app/website. There seems to be no improvement after checking it everyday.

Don’t know what they are doing They split people’s wages from December into two payments making people wait up to 8 weeks for 4 weeks wages and there are loads of problems, wrong end date uploaded HMRC so now I’m under investigation for fraud with Universal Credit. Put everyone on make believe tax codes as well

Unbelievably incompetent and flaky software We are a small charity. I have spent the last three days alternatively being locked out on one account and unable to see any reporting on another because of "licensing" issues where they fail to remove an administrator and the others are prevented from access or lack the privileges.. Insanely, email help is rejected because the email address (same as used to login with) is unknown to their system. Spent one and a half hours waiting on the phone. The reports system is archaic, technical support unavailable and customer service simply dim. So spending THREE days waiting to download the correct EOY GTN's All this for a higher cost than most. Even a bargepole needs to keep its distance. The single star rating I've given is far too high