Shock Surplus

12711 Ramona Blvd, #106, 91706, Irwindale, United States
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4.35
Based on 20 Reviews

5

80.00%

4

0.00%

3

5.00%

2

5.00%

1

10.00%
About Shock Surplus

Our primary goal is to provide the best ride possible for our customers with objective product information tailored for each driver. We drive and test everything we give recommendations on.

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J Rine
GB

Customer service I was having trouble making a purchase online. Called for assistance the first guy told me there's nothing he could do to help me. And asked me "what would you like me to do" after I explained the situation, like I'm supposed to tell him how to do his job?! Asked to speak to someone else that can help, transfered me and got help and done with a couple minutes. The 1st guy shouldn't have a job in customer service or maybe he was just having a bad regardless the company almost lost a purchase over it. Not the service expected in any industry.

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Ryan Waldvogel
GB

Ordered Bilstein 6112/5160 and SPC… Ordered Bilstein 6112/5160 and SPC UCA's. Everything came as a separate shipment but arrived within 7 business days. Had a couple questions through the process and they were incredibly helpful in providing tracking info as well as recommendations for my Gen5 4R. Great pricing. Great experience!

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Consumer
GB

In love with these pretty things Let me start this by saying I am VERY picky. This company came through for after a terrible experience somewhere else. I now have a killer set of Bilsteins for my truck. Couldn't be happier. Service was excellent, it took a Lil time to get the front struts but Def worth the wait.

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Wayne
GB

AWESOME shocks AWESOME shocks, purchased the Fox 2.0 with reservoir, perfect for my needs, shipping was also fast to the house. Only 1 complaint, shipping was in 2 pieces, 1st came in a nice box, second came in original boxes that were destroyed when they arrived, luckily the 2 aluminum pieces with the Fox emblem to hold the resivoir were there. Great price on shocks, won't find any other place cheaper.

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Frank Souza
GB

I created the order and within minutes… I created the order and within minutes I received a personal email explaining any circumstances around the order and an estimated delivery date of 3 weeks to source parts and assemble. There was also communications about updates without me even asking. Product showed up in 2 weeks. It fit right and I’m happy with the product after a week of use.

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