Our driver James Chatman was so… Our driver James Chatman was so wonderful and made our special evening very lovely. All customer service aspects were excellent. The limo bus shocks were a little bit bumpy but probably because the streets of Houston are so bad! I would recommend Sam's for limo service.

Sam's Limo did an excellent job for my daughter's winter formal group Sam's Limo did an excellent job for my daughter's winter formal event. The driver (I can't remember his name) was so professional and on top of every detail. He arrived on time for the pickup and even helped remind us that we would be late for our dinner reservations if we did not leave soon. The stretch Escalade was clean and everything worked. Ben was very efficient at booking and following up with me before the event. Everything was as promised and the driver great service made it even better. I would definitely recommend Sam's Limo service.

Bus was easy to order and the drivers… Bus was easy to order and the drivers arrived on time. However, our order was for a school trip, and the bus we got on the way there was smaller than expected and did not have a luggage hold. We did get a better bus on the way back, but it made for a very challenging (and cramped) journey there.

Inexperienced Driver We had a different driver than who we were informed of about beforehand. In addition, the driver did not know how to operate the bus correctly. The driver did not know how to turn down or off the air level and/or temperature. So, the bus was blasting strong and cold air. It was FREEZING. In addition, the driver was very unprepared and did not know the directions to our wedding venue. This made us run very late and behind our schedule. We were getting married so that made it really bad. One of our own groomsmen had to sacrifice his party bus fun-time to navigate the bus driver from our own cell phones to get there. The good part was that the driver was punctual. That’s the main part.

Family Reunion Drivers The drivers were very attentive, respectful, and easy to communicate with. Both drivers were timely at ALL times and knew exactly where they were going. They were pleasant and greeted us with a smile every time we approached the bus to unload and reload Both met every expectation and I would ask that they drive us again in the future. We felt VERY safe with the drivers because both obeyed the rules of the road,Patricia Travis