Communication has been terrible Communication has been terrible. I am on my 3rd time requesting a refund They don’t provide tracking numbers for items you order so you spend unnecessary amount of time contacting them to see what is going on Way to many classic car sites to order from that don’t have the headaches this place causes 1st and last time shopper with this group. Overall terrible experience

Shipping cost are insane!! Shipping cost are insane!! $19 dollar part $23 to ship!! We research other vendors moving forward. Please don't tell me it's because of Covid

Wrong parts. I placed an order for what I thought I needed but when I received the parts I realized it wasn't what I needed. I called and talked to one of the salesman and he helped me find what I needed.

Factory tail light harness replacement I received the wiring harness rather quickly and it fit PERFECTLY!!! I feel much safer with working rear tail lights now as they were flickering. The harness was the right size, all the connections were fitting perfectly as well. The harness looked like factory

Steering Wheel MixUp Ordered a Steering wheel for my Chevelle (green) They sent a red one. They wanted proof that's was red ... Seriously. I sent the proof. ok. Returned the wrong steering wheel asked for 2 day shipping of the correct wheel they said they don't do that. The girl was very rude and acts like no big deal so what owe screwed up. It took 3 weeks to get the first steering wheel. they have had the "Wrong" steering wheel now 3 days and still have not shipped out the "Correct one" I definitely will not do any more business with SS.396.com