How NOT to treat customers I was made to feel like it was an inconvenience for me to buy a vehicle. The 2 star rating I gave was only because the car itself is alright, but customer service was awful. Chad was the employee that made the sale. He was inattentive, and rude. He ruined my car buying experience. Normally when I buy vehicles a car salesmen comes out on the sales floor or parking lot to assist me. Instead, I was handed an umbrella and told to "go look" with absolutely no Information about the vehicle, history of, or even what services Oak Motors had done with the car before approval for sale. All questions I had were met with an attitude. Overall negative experience.

Deserves 0 star Deserves 0 star. Car was never inspected. Car has nothing but problems between hundreds of dollars on new tires and the check engine light being on and it needs an entire catalytic converter assembly. The check engine light and tires should have been replaced at 0 cost. Over another 1000 in work. The so called mechanics there can't even change oil without stripping the plug completely out. Also refusing to let me see the so called inspection report they lied on this place should be shut down all you sell are lemons piece of crap vehicles. Wouldn't recommend this joke of a place to anyone. Haven't even had it 3 months and it's gonna break down at any time. Thanks for ripping me off and putting me in an unsafe vehicle for my kids. Don't know how any of you sleep at night ripping people off this bad.

I went to the Muncie Store for a… I went to the Muncie Store for a vehicle and after the 1st visit, I was never called back or followed up on. I then went to the Anderson Indiana branch where I was met with professionalism and kindness .The Manager and sales rep Trish were very helpful and within an hour ,I had my vehicle . Thank you Anderson In oak staff , Muncie Staff has a 1 star rating .

Ramirez was great Ramirez was great. He stayed over to finish the sale and was very knowledgeable about different vehicles on their lots to match what we were looking for. Definitely recommend going here to get a vehicle and use Ramirez as your salesperson. He's not pushy or judgemental. Even if you have an open chapter 7 bankruptcy, this car lot will help you out with very little down.

That Will at the W. 38th st. location was real nice and professional That Will at the W. 38th st. location was nice and real professional about the whole transaction even when the 1st van I got broke down after only having it for 45 minutes he was very compassionate about it and kept telling me that he is sorry so I told him that it was not his fault stuff like this happens.