Justin McBroom
GBCustomer service rep wasn’t helpful… Customer service rep wasn’t helpful selecting a non standard vehicle specific tire for aftermarket wheels, but this seems normal in our current society at most business. People just don’t know the things they use to and are just clicking the buttons on the computer. Anyways as long as you know what you need they will send it. Excellent delivery time to local installer and product not damaged and met expectations. NITTO’s for the win. Would purchase from this company again in future.
Allan
GBMisleading information and shipping Misleading information. I ordered the tire and it was a 4 day delivery. Upon confirming order, it immediately changed to 6 days. I called to have it expedited, which is not an option. I called back to cancel, and was now out of their 30 MINUTE cancellation window, so would have to pay shipping and restocking. After hearing nothing, I checked the order and it is delayed another 4 days! UPDATE - to Simple Tires credit, and more like the service I've received in the past, a great supervisor reached out to me and took care of the issue to my full satisfaction. That kind of follow more than outweighs the initial issues. Hats off to them.
Mike Mason
GBGreat Experience! Easy to use web site with a huge selection of tires. The pricing was great and the shipping speed was incredibly fast. I will be back in the future and I will be recommending the site to anyone that is looking for tires.
Wayne Talley
GBNot worth your time Not worth your time, this company is not worth using. I have used it twice and found it to always have a way of taking your money without providing a service or product. Most recently with their return policy $20 a tire is way too much. Especially since they no longer have a app for you to verify tire fit. Just stay away from this company.
Bryan Rushing
GBWrong Tires-Bad Policies I purchased a set of 10-ply tires along with installation from a local shop. Upon arrival, they mounted the tires onto my vehicle, only to realize they were the incorrect ones. Subsequently, SimpleTire sent two more sets of the wrong tires. After acknowledging their mistake in part numbers, they declined to provide the correct tires at the originally agreed-upon price or offer an alternative option. It's been a frustrating four-month ordeal trying to obtain the right tires. Essentially, it feels like I've been baited and switched. Regardless of any potential cost savings, I will not be engaging with them again in the future.