Easy way to sell your car There were a few steps for the process but I had support throughout it and all very pleasant people to work with. They quoted me the highest and that’s is exactly what I received in my bank account minutes after they drove my car away.

Purchased a 2017 mercedes gls last… Purchased a 2017 mercedes gls last weekend got through paperwork to be told the vehicle would be delivered 18 to 20 days later.. "NO ONE HAS 18 TO 20 DAYS TO WAIT FOR A VEHICLE" ..left Thursday to go myself to utica ny to ford to get the vehicle. Upon arrival was met by ford dealer said my tags in the car was serviced ready to go.. took the 5 hour drive home .. arrived home that night at midnight. Friday morning come out for work and it's leaking oil and antifreeze.. I contacted them immediately and was told to take it to a place of my choosing.. I dropped it off at mercedes of Wilmington seeing it said on carfax was serviced at mercedes.. mercedes wrote up a ticket for 10,000$ in work and half of which is maryland state inspection stuff .. tires brakes oil leak from valve covers and serpentine belt with tensioner. Batteries and services. I was told that these are not there issue and the vehicle passed new York state inspection.. mind you it's still under there 7 days and I have no service sticker in the window for oil change. So far the driveway team has done ok but the ppl of ford are playing games..like a car u pay all this money for ..u shouldnt have to fix as well..if u purchase a vehicle and are paying the car should be at least ur state ready for inspection .. if the issue keep arising they will hear from my business attorney.

Terrible post-sale customer service Driveway did have the entire process pretty streamlined (although some of the reps were not very competent) but be careful because they will not disclose any of the less obvious issues a vehicle has and you will be stuck with repair costs. In my case, a $400 taillight was broken and filled with condensation (likely from the dealer detailing) and I didn't notice it until it quit working a week post sale. The customer service rep (Lidia) first indicated they would take care of replacing it, I just needed a quote, then a few days later told me they would not be covering it because the vehicle was 'advertised with this flaw' although no photos or walk throughs I was provided with pointed this out. After this message saying I was on my own, they will no longer respond to any inquiries I have... Right now it is just a $400 tail light but I am just blown away that after buying a $60k vehicle they could care less about customer satisfaction. I will never buy from Driveway again. Stick with a dealer where you can at least have some kind of relationship with the sales rep.

The service was amazing The service was amazing and the prices was extremely fast and seemless. The dealer didn't send a temp tag but Driveway worked extremely hard to get it from the dealer

I recently decided to consider buying a… I recently decided to consider buying a car online. At first, I was leery of the process, but I forced myself to be as open-minded as possible. I'm glad I did. The people I interfaced with were patient, answering all my concerns and questions. I never felt manipulated or forced to sit through a hard-sell process. In the end, I am very happy I chose Driveway. The car I selected exceeded my expectations, as did the price I paid. If you're interested in buying a car, I recommend you consider this option.