john landa
GBso frustrated Have 2007 Saturn ion 4door/2.4 engine...Liquid line has hole and dealers are arrogant,excessive high prices,you know what I mean...After 2weeks shopping junkyards,autoparts stores,I shopped DAVE'S online and BAM!!!! perfect part,fit,price.....Thank you,John Landa,supply,nc. 28462
Mike
GBExcellent Service and parts availability I needed a SLS 84 combo flasher for our 2000 Dodge Grand Caravan that Rock Auto sold out from under me. Turns out was cheaper including the shipping from Dave's. Many thanks for excellent service. Mike and the Mechanics
Steve
AUFirst and last time I will order from these guys... First and last time I will order from here. Paid $100 for express international delivery (2-4 days) and took 3 days to be despatched!! When it was despatched, it was sent on the wrong service (cheaper than what I had paid) but luckily I contacted them in time and it was changed. The aftermarket part was also a horrible fitment, I had to modify the box for the evaporator core so can never use an OE core again. Very stressful experience and not a great service.
Robert
GBBetter luck next time. To your credit, you put yourself out there with this survey regardless of the consumer's experience. I wanted a Fuel Pressure Relief Valve - one week it was listed in your data base, the next week it was gone. Via email, the eventual response was, "sorry, not sure what happened to it." Such as it is . . . at least the company responded electronically. By phone = not so much.
ss195
GBWhole experience needs improvement Searching for a discontinued part and found it listed at Dave's as available so ordered them and waited. 4 days later I get an acknowledgement that they're "discontinued" - really? Bottom line is they sound like a broker who really don't own any parts, just a "pass through". They utilize databases from other vendors and need to do a better job to improve accuracy. Also navigated website and found it difficult to find things. Had to put in vehicle info several times over and still found it hard to find what I need. Catalog indexing was a little odd, categories make no sense. Bottom line is they need to improve the whole package in order to compete with the others out there who've already figured it out. Cool name and decent image but needs more than that to deliver.