Calling in for parts & getting shafted by hdkits If ypu call don't bout a part & they tell you it's in stock don't take there word on it if you need the part/ parts soon. Happened to me called in they told me the part was in stock. I ordered it, been waiting 2 weeks called to check back in on my order where bouts my order is. They told me it's on back order & they don't have them in stock & havent had them in stock for awhile. Put me in a really bad spot since my truck has been down for 3 weeks. No truck running, No money coming in!

slowest shipping dept i have ever encountered in my 36 years i ordered a uper engine gasket kit on Aug 9th my the money came out of the account they still havent shipped my gaskets tallking about credit Auth. forms or some i already emailed a pic of cc and lic. DO NOT order from here if its time sensitive they are painfully slow ive called multiple spoke with them on the phone told them i need to get back to work and need my truck and they still havent even shipped it yet then when i aslked for expedited shipping i was told i would have to pay for it......pathetic! it should be free next day! everyday i dont have my vehicle i cant work im loosing hundreds of dollars a day while they go on vacations their phone message says they wil;l do anything to help with time sensitive parts that is total malarkey unfortunately this truck has drained my funds completely other wise id just buy one from elsewhere but i cant afford these guys are absolutely killing me and this truck project has been a nightmare. Can you guys please ship my &*^% gasket kit it should be free overnighted but what do i know about "the customer is alwAY right"

Jean provided outstanding customer… Jean provided outstanding customer service, very friendly, efficient and professional. The water pump I ordered for my semi arrive on time as he told me and in perfect condition. I would definitely, order more parts from him. Maria

Parts Manufacturer is falsely advertised They advertised the parts were FP Diesel, which is a line of parts by Federal Mogul. I did not see where they openly state we reserve the right to substitute parts of other manufacturers. I received parts in boxes by Maxi Force which don’t even have where the parts are made. Could be inferior parts. Their price is higher than other “discount” heavy duty diesel part manufacturers. Very unhappy with this company. Major aftermarket suppliers often address deficiencies in some of the OEM lines. I cannot be assured this is the case with parts that don’t even show where they are made. Be aware of what you are buying and do not trust their advertising.

Online order was reviewed by sales Online order was reviewed by sales. Error was found in a timely fashion and corrected with me. Kit arrived complete and in a timely fashion as promised. Price was extremely competitive. Phone support is exceptional. will use again in the near future,