Simply awful. Avoid. Simply awful. 1. Cancelled order without notifying me. 2. Still waiting on refund. 3. Customer Service Reps barely know English. 4. Offered a "make-good" code that was worth less than promo offers already on site. 5. Lied about availability

My experience was a hot mess Ordered tires. Made installation appointment at installer. Received a confirmation that tires were delivered to installer. Showed up for 8am appointment the next day, no tires delivered to installer. Called Tirebuyer, tires were refused by installer, they don’t know why or when redelivery will occur. Was a giant mess. Asked for refund, 7-10 days for that. Went to Discount Tire, bought a set of better tires at a better price. Lesson learned.

Beyond happy No worries buying from tire buyer. Process went well, tires shipped fast and the ability to choose the installer saved me almost 200$ while calling to confirm appointment and getting me in even earlier. Will definitely use again

Bad experience Have not had a good experience with Tirebuyer. First, my order was shipped late so I had to reschedule with one of their recommended installers, Pepboys. Then, Pepboys overbooked the day because their online scheduling system doesn’t work. I waited 4.5 hours to have my tires installed!! The kicker: TireBuyer knew about the scheduling issues with PepBoys and never did anything about it! No warning and still recommends them as an installer. Go with Tirerack.com instead and save yourself the hassle!!

Late shipments Purchased in-stock tires and installation. Company accepted payment immediately however did not ship the tires due to a 'technical glitch' and only after I called them a week later. Tires promised in a few days not delivered for 2 weeks and not in time for a planned road trip. Advise tracking order progress closely and reaching out immediately with any questions. Edited to reflect vendor reaching out to address.