Because of an error on your website Because of an error on your website. The part I ordered was incorrect. The tail light assembly for my 2010 Mercedes GL450 was not as presented in your online ad. The vehicular fitment indicated 2007-2010. My inv# 110685. After speaking with a representative name Brad and being informed that return shipping was my responsibility and a 20% restocking fee would be deducted from my refund. I’ve shipped the part with FedEx Ground. The website ad misled me please correct it.

Extremely Poor Service and Communication Auto Fit accepted payment for 4 auto body parts. Their website showed they had the parts in stock. 2 weeks later the parts still have not shipped, they have not communicated with me. After calling I found they only have one of the parts in stock and that is damaged. I will not ever attempt to order any auto parts through this company again. When speaking to them on the phone, I was passed from department to department, communication was very unprofessional.

Rude Scammers If I could give zero stars I would! The alleged GM ADIS is rude and gives zero cares about customer satisfaction or support. This whole company is a scam. I don’t care if they are the last auto parts company in the world I would rather walk. They give you 20days for returns then will find any & every reason not to honor this policy. They want YOU to check your parts before leaving for damages etc but don’t tell you what counts as damages. I purchased a grill the was purchased with scratches. I was told to look for damages such as broken or missing pieces. NOT SCRATCHES OR BLEMISHES. I don’t know this is “damage” I don’t work here. When trying to return it I was refused a $200 return for a scratch on an open part THEY TOLD ME TO OPEN!!! Am I supposed to know this little scratch is “damage”???? They said if it was a few days after purchase we try to help you. I live over 200 miles but if I’m within my return days why does it matter if it’s two days or two weeks? Then conveniently the store was out of this part to compare damage to AND the GMs boss wasn’t there. Everything seemed to just be rolling right into their scam. I will NEVER go this place again unless it’s to give me my money back after driving 200 miles as well to purchase and return the part!!!

They have got lots of handy products… They have got lots of handy products that are hard to find elsewhere. Seemed there was a lot of employees standing around doing nothing. They kept me waiting for ages it seemed. There's a sign that says if you've been waiting more than 20 minutes see the cashier. Once I started pacing around impatiently I suddenly got helped. All in all I was happy with the products I purchased.

Ali It was a real professional got… Ali It was a real professional got everything squared away very pleasant very prop he got the job done so that’s why I’m giving Auto fitFive star rating