Remember that Seinfeld episode? Remember that Seinfeld episode? www. youtube. com/ watch?v=4T2GmGSNvaM [remove the spaces] yeah that one. We made a reservation, but the driver never showed up. They had 4 hours notice but didn't tell us until an hour after our planned pickup. What an absolute disaster they caused.

the website says "24/7 agents a… the website says "24/7 agents a available" I stayed on hold for 57 mins no one assisted what a messed up company, please don't even call them they will mess-up your trip what a f.... up Company.

Do not use this company Do not use this company! They canceled a fully paid & contracted charter for my daughter's wedding the day before. They did not even bother to give her a phone call so we could attempt to arrange other transportation for our guests, but instead sent an email at 3pm Friday from the BILLING dept that we would be issued a credit for the cancelled charter. The most unprofessional act I've ever experienced.

No Call No Show... Our driver never showed up to work at 4am. The company didn't do any due diligence in order to get us a new one after realizing they didn't show, and then couldn't get another driver until 3 hours after the original time once we complained he was late 3 times. This company just screwed over 50 people (some who traveled across the country) to go on a group trip which was planned for a month ahead of time.

Should be NOGO Charters... Should be NOGO Charters because that’s what happened to our group. We had to cancel our difficult to arrange tour because the driver never showed and they couldn’t arrange for a replacement for at least an hour and a half, thus missing the window of time we had at the other end. No notice, poor communication. Do not recommend.