Cameron
GBI don’t review unless necessary exceptional service I have spent in total a little over £800 in the last 6 months on multiple orders, (around 9) and I just don’t understand the negative reviews, packages shipped in time, all stock available, arriving in pristine condition and most importantly; processed first thing the following day. not once have I had a negative experience, they have been consistent since I used them a decade ago. The only thing I’d like to see would be a loyalty card;) Other than that they’ve been spot on.
Joe.F
GBReturning customer Returning customer. Ordered a CDi unit with ignition coil for Piaggio Ape on 23rd March at 11.21am. Wow, received an email from Racing Planet at 12.04pm, my order had been despatched. Today 24th March my order has just arrived via DPD. Now I call that quick efficient service. Very impressed. Happy customer. Order 2023031120203
Ben Chant
GBTook weeks to tell me they had taken my… Took weeks to tell me they had taken my money without stock, still didn't have the stock and weren't going to do anything but wait. Customer service seems to think it is not their problem. Took multiple tries to even get my money back. Terrible experience and nothing for it but wasted time.
Tim Salt
GBFirst time using racing planet First time using racing planet. Ordered yesterday, arrived today. Spot on service. Many thanks, I can now lock my top box.
bingpz
GBThe fact that they are a small company… The fact that they are a small company and dont allow calls is a mistake, Id have my mobile available 24 7. Sadly sent me the wrong Variator kit and now after 19 days Im waiting on a refund that was supposed to be in my bank "within 24 hours" 5 days ago.