Jim Barney
GBOutstanding service They followed up when ups failed to pick the shipment up on the day it was scheduled. their attention to detail was outstanding. What a great service freightorgator provides. And the price choices were awesome. Thank you and keep up the good work.
Bobby R
GBNot so amazing as portrayed We love the idea of a site that offers discounted shipping costs and flat fees. Unfortunately Shipx (now FreightorGator) is double dipping and got caught. They sent out a newsletter stating no fees but how could a business that recently was forced to rebrand and chose such a rediculous name going to survive a rebranding let along free shipping? This leads us to believe they are getting commissions from MyFreightWorld who they use exclusively for pricing. There would be no other way to offer something for nothing. We tried them multiple times but their rates were higher even with their reduced fee. Lost our business for sure.
Patricia Moss
GBI was only disappointed because there was $120 charge for coming in to get the boxes and I did not know the delivery on the other end so marked inside delivery. So there was a $240 charge total for The $240 charge for picking up and delivering inside should have been explained better. I know now - that I should have not marked it that way - according to the Fed Ex driver. I took the packages out to him and delivery was a business that had a delivery area. So there was no need for this charge. I fee this should be credited back.
Elsa Cambra From Dr. Denes Cosmetic Surgery Center
GBGreat price but poor communications FreightGator used YRC, who shipped my item for a very reasonable price. However, pickup truck came a day earlier than scheduled (it was pure coincidence that I drove up just as the truck did) and even though the company knew I had a 300# large crate to ship, they sent neither a lift gate nor a forklift. If it hadn't been for my neighbor, who happened to own a forklift, we never would have been able to load the crate. Not sure if this is FreightGator's or YRC's issue.
Mike Taranto
GBImpressive new one stop LTL rates don't select the lowest rate unless you have patience for a long ETA. The SHIPX site is easy to understand and navigate....and it provides multiple rates to desired destination and prompt customer service when needed. We use it on a regular basis and recommend it to anyone with LTL shipments.