Glenn Eckhoff
GBToday is Easter Sunday Today is Easter Sunday. I went to look at a used Avalon at Wesley Chapel Toyota. Salesman George approached me. No pressure, no BS strictly business but with a personality and he quickly closed the deal. The man deserves a commendation.
Mitch
GBA nightmare A nightmare! We were on vacation and everyone knew this? The rep mislead me, the parts rep ordered a part from Georgia (ETA 5 days) one was available within a 1 hour distance? The parts manager lied and mislead me. Made me wait 7 days while expressing my situation and concerns while on vacation. After the part was delivered they sent it back only to find another part 2 hours out? This kind of treatment to an unsuspecting consumer who put themselves at the mercy of these heartless misguided and mislead staff is appalling! All while patting themselves on the back for doing such a wonderful job, blaming me for the problems. Buyers be ware!
Sean
GBToyota Tacoma I recently purchased a new 2017 Toyota Tacoma from Wesley Chapel Toyota. My salesman name was Tony Cuomo. He was most helpful with finding the perfect vehicle to fit my desired needs. He was certainly nice and worked in a timely manner. My past experiences purchasing a vehicle it always seemed to take forever. Tony made my buying experience very enjoyable. I would most definitely recommend him and this dealership.
filthy trouble
GBBait and Switch Went online and followed instructions to prepare a price quote in advance. Printed paper and went to Wesley Chapel Toyota. Once there sales rep tells me the pin stripe, window tint, floor mats and a tracking device was already in car. I told him multiple times this wasn't mentioned online Wesley Chapel site. They reduced price for these extras from a little over $1500 to $500. I still believe this was a bait and switch. Buyers beware, when doing price quotes online with Wesley Chapel Toyota, they are going to charge for extras not mentioned online. They told me this crap is done to the cars when they receive them. It's bull, I asked for one without this extra crap and he tells me they don't have any. I drove over an hour to this place just to get items I didn't want pushed on me. I could've gone closer where I live and gotten crap I didn't want on my vehicle dumped on me. The vehicle was falsely described online and I think it's very sneaky, not to mention unethical.
Greg McCreery
GBExcellent Service and Great Salesmen - Waseam Khalaf We have now leased four cars through Wesley Chapel Toyota, and are consistently pleased with their staff and services. Waseam Khalaf was our salesperson, and he is very friendly, understanding, helpful, and committed to ensuring that you leave happy. As long as we live in this area, we will definitely continue to lease or purchase our cars from here.