CF Hood had scratches on the cowl when… CF Hood had scratches on the cowl when it arrived let them know and the filed a report with shipping. Then nothing weeks go by still waiting for response from shipping company. More weeks go by and still nothing will be filing a dispute with PayPal to hopefully get my money back company customer service is a total joke.

The best experience Honestly, more stores need to take note in how the team at Vicrez handles their customers! From answering phone calls and emails, to interacting with the customer on social media! I am so happy that I found Vicrez online and that I pulled the trigger on buying from their online store! Keep being amazing team! I’m happy to showcase your parts on my car!

Vicrez and Kat are #1 Vicrez is hands down the best of the best when it comes to styling your car and taking it to the next level! Amazing products, quick shipping, and the best customer service in the industry. The general manager Kat (Katherine) is an absolute sweetheart and pleasure to deal with. Not only is she incredibly helpful, but she has a true understanding of all the items Vicrez has to offer! As a matter of fact, if you want the installs, she is usually the one doing the installations! Thank you Kat and Vicrez for such an amazing experience. - Jango Scat

VICREZ Hellcat front-end assembly When adding my Shirokai kit, I needed to upgrade to the Hellcat front-end and bumper assembly. My online salesman was very knowledgeable and friendly. I didn't quite know what I needed but he took the time to answer questions and make sure I got the right product. I was even offered a discount code that I wasn't aware of. Product was delivered a few days later with no issues. I have since recommended Vicrez to my other car friends looking to upgrade their cars

Thank You Vicrez Vicrez stands behind their products. There was an issue with my bumper that was likely damaged during shipping. Katherine at Vicrez did everything possible to make things right and worked diligently with me. They respond very quickly to questions or concerns I had before, during and after placing my online order. I can honestly say that the team at Vicrez cares about their customers and with courteous and professional level employees like Katherine I will likely be ordering from them again.