Chris Erbafina
GBWorst customer service ever! Worst customer service ever!! Before I ordered I asked how long for them to be shipped to my zipcode. I was told 3-5 working days. After 3 working days I had not received any tracking info yet. After I called I finally got tracking emailed from UPS that they would be here next wednesday (12 full days after I ordered) It took me all day to get a supervisor on the phone. The supervisor Carlos was extremely rude and and only solution was "well if you dont like it ill just refund your order" He also told me I was lying about being told 3-5 days until I produced the chat record. (After he told me I never was told that and there was no record on his end) He never apologized or even offered a solution. I asked for someone above him and was told he was the only supervisor and nobody was above him. Stay away, far far away from this company!!!
Ricardo Rivera
GBI will be a repeating customer I will be a repeating customer. The delivery of my rotors n breaks, came in sooner than i expected. The rotors and breaks are great. I did not ordered the drilled rotors so i cannot confirm the other reviews about them. But what i ordered so far is great especially for the price can't beat it.
A real person who was ready to
GB100% based on customer service This review is 100% based on my customer service over a series of days. Ok?!? My situation was a bit unique. However, throughout it all, I never lost hope because there was always a customer service representative reaching out to me via email or responding via chat. Thank you guys for working with me quickly to resolve my issues. Order Number: 110026126 Order Date: 2022-06-18
juan delgado
GBI purchased rotors from this company Issue resolved...I purchased rotors from this company , was sent the wrong ones. Customer support is very bad... No follow up calls or emails only 1 spam email. Dont understand why it is spam.. Now i can not get a return label because Rose said the connection does not work.. No managers or superiors to talk and resolve issue.
Oscar Malpica
GBThis company has the worst brake kits… This company has the worst brake kits compare to other places. I purchase the front set kit after installation. The brakes are squeaking a lot. Had to throw those away because the company doesn't honor such a warranty