Happy member account holder I am up for renewal and will sure renew my membership! I saved over $700 on my car service for $59 membership fee :) Thank you Cars Co you guys have the best staff!

Not what I expected! First if all when I went to get a quote for our needed transportation from mycarsco.com all cars showed to be black cars and then I booked a ride from JFK airport to my hotel destination which was in Brooklyn. I was quoted $54.00 TOTAL! Then I received a pending charge of $82.00 that I did not anticipate at all! I called to ask why and was told that an extra charge was to be on a pending hold to my checking account until the ride was complete, just in case we did not show up for the ride or there were any other fees such as tolls on the way. I was not told any of this and I even called to confirm the total charge. They did however only charge the total charge quoted of $54.00 after the ride was complete and this took a few days to come out of my account leading me to think that I had an extra $54.00 which I did not. And about the black car, well it turns out that all of the cars are a bright green color which the driver told us when we finally found him after we landed. He called us several times while we waited curbside with our luggage and kept saying he was right there and didn't we see him? Well no we did not see him because all of the pick up cars were black and of course I was looking for a black car. Well we finally found him and the car was pretty beat-up looking. The driver was nice, friendly and courteous but I because of all of the other factors I will never use this car service again!

fair have experienced late arrival of cars recently - "traffic" is often the excuse, but traffic in Manhattan is endemic some cars are not the least bit green

So glad I found you! I discovered CarsCo in American Airlines magazine and have been using them ever since. I come to NY at least once a month and knowing that I have transportation waiting; that I can zip right past the taxi line; and that I will not have a crazy NY Taxi ride to my location, but a friendly, personable driver with whom I feel safe is so important to me. I've recommended CarsCo to everyone who travels to or from NY; friend or stranger. It also helps knowing a good portion of the fleet is eco-friendly. I drive a Prius myself and know that you not only get great mileage but emit fewer pollutants!

poor The driver was 40 minutes late which is inexcusable no matter what but especially in NYC. My flight landed to Newark at 4:05 and if he had been there on time, i would have made it home in NYC just ahead of rush hour at about 5. Instead, he picked me up at 445 and i didnt get home until 6:15. i also wrote an email to carsco directly while in the cab to tell them how upset i was and they never got back to me! This is really disappointing. They should have apologized and "comped" me the ride. Also they are supposed to be using "green" cars and this guy came in a normal gas guzzling toyota -- false advertising. I will never use them again