Who Cares I ask that question because I wonder. I made a purchase two days ago on Monday, I find it amazing what this vehicle came without. Let's start with a spare tire and the sales person Joey told me three times that he would call me when a GM vehicle with one came in.And of course no jack. Next I discovered that the sound system was does not work, no radio no CD nothing. They talk about a 100 point inspection, right the vehicle went dead the first time I turned it of. Now what type of inspection is done and they miss a bad battery? This people sell these cars for thousands of dollars mine 10,000.00 plus interest is it asking to much for things to work Very disappointed and would not send my enemy to this dealership!

good service, good car, would defitinely recommend I have bought 2 cars from auto action now and haven't had any problems with my credit and getting the car I wanted. If I have a service issue I know im covered with their 12 month 15,000 mile warranty which is really nice. They also have a large selection of cars to choose from, I would definitively recommend all my family and friends there.

nothing but disappointment My experience with your dealership has been horrible. There were a few decent employees, but mostly, no one is willing to deal with us. Both cars had safety issues and no one is willing to correct them. Now we are stuck with a vehicle that is practically inoperable and we are being told they won't fix it. It hasn't even been 48 hours. Your salesmen have lied to us regarding the vehicles, they have lied about how they are going to fix the problems, and they bounce us around on the phone so much to confuse us. Then when we go in there to talk about the safety issues, your salesman looks at us and says they're really getting sick of this. Well, WE are sick of this. We have small children and wanted a safe reliable vehicle. And for $10,000, on a vehicle that is only worth $6000, I should have a safe, reliable vehicle. I will let everyone I know not to do business with your company. This is the worst experience I've ever had when getting a used car. The Van Buren location is just as bad as the one on Glendale.I have pictures of everything wrong on BOTH cars.

Best Customer Service I originally went just down the road to a more well known dealer but upon arriving the salesman made me feel like I was just another commission check. I went on to the next one and all they did was bash the competition. I went on to Auto Action and they were great. Showed me around the lot and actually explained things to me. The salesman, Jason, always called me by name and was very patient with me. All of the guys are great and I couldn't feel more welcome. They asked me mire than once if I needed anything, a drink, food, or even a comfortable couch when I joked about being tired. I can see myself staying with them and purchasing another vehicle from them down the road.

CON ARTISTS This company says the cars a trustworthy and reliable and they put on a friendly smile making you feel that you are in good hands and they are your friend until you sign 400 pages of contracts locking yourself into a legally binding car that will work for a month or so until something inevitably goes wrong you take it to their shop a few times unaware that the car will be useless before you finish paying it off and have to get another car from CON ARTIST car lots Auto Action is no different from Cactus Jack and all of the other legal criminal enterprises take the bus you will save money and hair from stress