Brian W
GBI was lied to by Byron Morris in Tampa… I was lied to by Byron Morris in Tampa Fl regarding a mustang i bought. i wish i could say my experience with this company was better but the truth is it couldn't be further from it. extremely unhappy with the fact that my car has been riddled with problems since i bought it, even after i brought up questions to my sales consultant Byron.
Paul
GBConfusing, misinformed, poor Here are a few words that describe my experience. (confusing, misinformed, poor) 1. Promised me things that never happened. 2. Never fully explained the process to me. 3. Salesmen turnover rate was high so I had to work with several different people who didn't have any idea what was going on with my vehicle. 4. Felt pressured to except an offer below my asking price. Not sure I'd use them again.
Sami Khawaja
GBHorrible service Horrible service. I contacted them through their website. No response. I emailed them. No response. I called. The person i talked to found record of my attempts to contact them. i was promised someone will get back to me right away. That was two weeks ago. Nothing. Don't know the reasons for this horrible service as i have gotten no responses.
Robert Frazier
GBHorrible & Expensive experience. Buyer Beware! Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of course it was “non-negotiable” and as is. Beware of this dealer. They flat out lied to me. It cost me another $21,000 to fix the misrepresented features, dents, scratches and undriveable vehicle. Look elsewhere. Have a mechanic look at car and definitely take for a drive. Don’t take a word from them as reliable.
JR
GBConsigned my 1983 Mustang GLX… Consigned my 1983 Mustang GLX convertible to the Dearborn location of Gateway. Long story short, they called me and said they couldn't get the car started. They ran it out of gas, and TORE UP THE REAR AXLE, that I HAD TO PAY TO GET FIXED (read the contract VERY CAREFULLY) to the tune of $1035! THEY ARE NOT LIABLE FOR ANYTHING THAT HAPPENS TO YOUR VEHICLE, and my attorney told me I HAD NO RECOURSE WHATSOEVER. They screwed me on the final amount, padded the price to boost their take and F@CKED UP MY CAR with their car jockeys PULLING DONUTS IN THE PARKING LOT, so BEWARE, THEY WILL SCREW UP YOUR CAR, TOO, and YOU WILL HAVE TO PAY FOR IT ALL. If you go with Gateway, YOU WILL REGRET IT. I wouldn't let these horses' asses sell a Radio Flyer wagon!!