Jake Daniel
GBHorrible service I ordered parts they… Horrible service I ordered parts they didn't even print a label in 5 days I have a vacation going up and now I won't be able to go because of them don't buy from them ever
john pham
GBStay away from this company When I had issues, their customer service did everything they could to Not assist me. The supervisor was argumentative and contradicted himself. In the end, I wasted time and money on parts and labor for nothing. Warranty is only good if it's honored. Spend your money elsewhere! If I can leave a negative star review I would.
him her
GBWorse customer service ever Worse customer service ever. They tell you you'll get an email with tracking and when you don't and you call they make you feel stupid for not having an order number, I never got one! Then the customer service representative will tell you they don't have time to email it because the phones are very busy! Retrain those horrible representatives.
Radek Goska
GBDon't use Detroit Axle WARNING !!! All potential customers !!! I ordered the parts from D-A on Aug 24th. The shipping label was created the same day. 5 days later on Aug 29th my order got canceled. I spoke to the customer service (two different people): Person 1. The parts are out of stock. So It took them 5 days to check the inventory ? Person 2. The parts I ordered "had an issue of quality and we preferred to not send them out". The parts are still available in D-A web store. No information about availability nor quality issues.
Martin Gottschling
GBAfter buying a front suspension rebuild… After buying a front suspension rebuild kit for my 2010 suburban, I can say 3 years into it both front wheels bearings have failed, an upper ball joint also, along with a tie rod end boot. It's not worth buying their substandard parts that don't last like OEM just to save a few bucks. When you have to do the work twice, there's little to no savings. Buy brand name or OEM parts instead of Detroit axles junk.