Tim Carrick
GBI highly recommend not using this… I highly recommend not using this company, I order two motor mounts nearly a month ago, called today and found out they cancelled the order, the person I spoke to said that they suspected fraud. I asked to speak to a manager to work though this and they would not listen and hung up. most likely they don't have the parts. my 2 cents is by pass this company do yourself a favor. not worth the effort or aggravation.
Mark David Strode
GBFraudulent advertisement on Amazon for… Fraudulent advertisement on Amazon for a NEW Chrysler Part Number 52088272AD. Sent me a REMAN unit, Part Number R2088272AI. Sent back. They said they would remove lying Amazon ad. Tried charging for re-stock. Got all money back via credit card and filed fraud report with Texas Attorney General on 29 September 2018.
Lou
GBmissing merchandise I ordered a gasket set for six upper and six lower manifold gaskets and they only shipped me one gasket. I cannot perform the work without the remaining parts and this company "Does Not" answer the phone or return emails. I have filed a complaint with my credit card company for the difference and will NEVER use these clowns again. Save your self some aggravation and do not order anything from them.
John S.
GBEven for simple things, they still can't get it right. Even for something simple, like bottles of cleaner, MyMoparParts still can't get it right. They completely covered the manufacturer's label with their own stickers and labels - and then taped them down for good measure. You can't see a thing, which also means that there is no way to verify what they actually sent. In addition, they used a cheap packing tape to secure the top of the bottle instead of a purpose-designed product, which means that it leaves adhesive residue on the entire top half which cannot be easily removed. When brought to their attention, they refused to do anything about it. All of this could have been resolved if they had simply put the bottle into a plastic bag first and then applied their labels and tape on top of it. But no, that's too much for them and they refuse to do it better for next time. What a stupid reason to lose a customer. They deserve ZERO stars. Avoid them like the plague.
J.
GBAvoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.