Sean Stonham
GBI wouldn’t buy anything from this… I wouldn’t buy anything from this company. Two weeks after ordering I received am email most of my parts were unavailable. Then upon shipping I received one empty box. I tried to contact them and they basically said it wasn't their fault. Buyer beware.
Paul Griswold
GBThey are reprasenting the parts they… They are reprasenting the parts they sell as Mopar original equipment. That is false advertising. These parts are aftermarket and they should tell customers they are aftermarket and also some of the parts they sell are remanufactured parts which, means they take used parts and rebuild them. You might as well go to the local aftermarket parts store than wait for something in the mail that is lower quality than Auto Zone.
J.
GBAvoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.
Ryan Taylor
GBI will never attempt to do business… I will never attempt to do business with them again. I ordered a part and they told me that they couldn’t process my order because my payment was being held by paypal. They were reaching out to me every other day to get a status on the payment clearing. Once my payment cleared, no one will respond to my emails or return phone calls regarding my order. I filed a dispute with paypal 5days ago and they haven’t even responded once to try and fix the situation.
Carlos Jackson
GBMymoparts is not worth your time My order was for a couple of $12 panel trim parts. Nothing worth mentioning until this company fail to take responsibility for their choice of shipping. They shipped the items via USPS. And per usually the mail personnel lack the ability to read. So, instead of this company taking responsibility for choosing a well known failure when it comes to shipping. They double down and said we have to go with them. At least Amazon required their people to take pictures for proof. Mymoparts basically said we gotten your money so f_ck you. If I was you I find someone else when it comes to buying replacement parts.