In my honest opinion In my honest opinion, the salesmen were somewhat straightforward, although I did get a new car off my trade in, I feel I could have gotten a better deal. The fact that my 2015 ford fusion was fully loaded, I got a 2018 vehicle that's partially loaded. I was expecting equal value for my trade

Looking forward to this company going under City Lending is the pinnacle of incompetence. Their ineffectiveness is a major embarrassment to Loan Officers everywhere. There is no accountability. No fiduciary responsibility. Lies lies and more lies. Good luck leaving your family's financial future to these utter fools.

Great Experience...City Lending is the Way to Go!! My experience with City Lending was amazing! I received a mail offer stating l qualified for either a refinance at a way lower interest rate OR option to trade in and jump in something newer for less than l was currently paying. While there, l was catered to with kindness and professionalism. I had many questions which they patiently answered and met all my needs. It worked out better for me to trade in my car which they worked hard to help me figure out a trade off because I was in a upside down situation. Nonetheless, it all worked out well, l left the same day with a newer upgraded vehicle and paying way less!! I left ecstatic 😁 Jennifer Wardally

I contacted City Lending because I was… I contacted City Lending because I was looking to refinance my vehicle. I was told by the representative that City Lending could help and referred me to Woody Folsom Chrysler Jeep Dodge in Vidalia the dealership and two representatives there that City Lending does business with. When I arrived I never met the two representatives and was told that they were busy helping others and two other representatives assisted me. During that time I was told that they don't do refinancing which I wad told by the City Lending representative that they do because they had their own in house financing. I was disappointed by this, instead of getting a lower monthly rate on my 2015 Jeep which was what I intended to do, I walked out with a 2019 Jeep with a higher monthly rate than I previously had and the performance and amenities in this 2019 Jeep Latitude does not measure up to my 2015 Jeep Sport. Later after I got home I found out that the car did not have Sirius XM which I was told it did and the only way I could transfer my service was to purchase a Sirius XM receiver and I was informed of this information after going to another Jeep dealership to see if they could tell me how to locate my Radio ID, which after calling the Woody Folsom dealership the receptionist and the representative I spoke to act as if they had no idea what I was talking about and like I was wasting their time but did state that I could come back so that service could take the radio out to find the Radio ID # and to think this was just the day after the sale was made which you would think they would still want to help, guess not. Even though I got help out of my situation with Ally Financial which was horrible, I got a car I'm not pleased with the performance is not like a cross over or an SUV more like a 4 cylinder car stuck in one gear, and also a higher monthly payment to boot. My advice don't talk to a loan representative when your desperate to find a way out of your situation because you end up making the wrong decision in haste, do your research on all party's envolved. Angry and Disappointed 😠

AVOID, RUN FAR AND FAST. Awful Business. I wish I could give this sham of a company zero stars. Unfortunately, I was a client of City Lending in pursuit of a mortgage for my first home purchase. We worked with Loan Officer Kennedy and his team for this loan. The service was pitiful and I am in shock that we were able to close on our home. We put the offer on this house May 15th and were accepted on May 20th. Kennedy and his team began working on our loan and based on email threads we received, it was clear that for a good chunk of time, between May and June, nothing had been completed on the papers. My fiancé and I were actively replying and quick to send any documents requested, typically with a 24-hour turnaround time. We were set to settle on June 24th before my fiancé and I had to leave town for a work trip. That gave the team about four and a half weeks to complete our loan. From the beginning, Kennedy knew that we were using the MD Smart Buy Program and promised that it would be cleared within days due to a contact he had at the state office. Weeks went by where we only heard from the underwriter and on June 17th, a HOLIDAY weekend, the underwriter urgently calls us at 3 PM asking us to submit a BRAND NEW 20-page document ASAP as it was needed for the state application. WHY this document wasn’t sent to us WEEKS prior – I do not know. We were delayed 6 FULL days before being able to sign our papers. We scheduled and cancelled FOUR notary appointments due to City Lending's utter lack of drive, competency, and care. City Lending should be ashamed of their business practices. This is not how your treat clients who are eager, ready, and quick to provide documentation. I will NEVER use your services again and I will be sure to let any person buying a home know not to pursue your business. The fact we even had to pay the lending team sickened me to my core – the only thing we got out of this was a week of pure stress, a ruined business trip, and many burnt bridges.