William Ingalls
GBWent with these guys because the… Went with these guys because the website promised a steam cleaned, shrink wrapped and crated, tested engine. What I got was an engine unsecured on a broken freight pallet, lying on it's side, no wrapping, intake and exhaust ports left open to the elements, dirty engine oil left in the crankcase, hole in the cast aluminum valve cover, cut hoses and harnesses, rust and grime etc. Look at the pictures.
Nathan
GBHorrible service Horrible service! It states they accept reasonable offers but wouldn't budge a cent! Spoke to a manager and was so rude and disrespectful, without reciting the whole thing he was yelling at me and saying I didn't like the answers I was given when I was just asking for a little more information stil telling him I was prepared to purchase but eventually hung up... Then they proceeded to email me and call me a "looser" multiple times! LOL!! Couldn't even insault me properly spell loser correctly
William Perry
GBDo not order from SW engines These people will say anything to get you off the phone. They shipped me a way older motor than what I was told on the website, no paperwork on how to activate the warranty, They lied about doing quality control on the engine as it was never in their possession. Having all sorts of problems with this motor. Terrible customer service, Terrible quality.
Andrew Salvi
GBSW trash engines If there was a way to give them a zero star review, I would. They sent me a motor that looked like it had been sitting outside for 10 years. Replaced the plugs, coil packs and exhaust manifold studs on the engine already. Truck idles rough so I took it to a shop. They’re saying it’s most likely a bent valve in cylinder 4 and when I called about warranty they said it’s not a major component on the motor and would not be covered. This is after they hosed me on the core charge because it would, “cost too much to ship it back” so they let me keep the core without refunding me the core charge like they were doing me a favor. DO NOT BUY ANYTHING FROM THESE SCAM ARTISTS. I had asked to speak to a manager and was disconnected immediately when they transferred the call.
Emmett Burns
GBSW Engines is a JOKE My experience sounds like a common occurrence. Bought an engine, it failed catastrophically after 11,300 miles. Here begins the nightmare, long story short, the warranty process has come to a grinding halt and they’ve gone radio silent. Looking into a class action lawsuit since I see endless numbers of similar unsettled cases. These guys are rude, uneducated, incompetent criminals. They deserve to face justice. This company exists solely to rip people off!