JT
GBItem exactly as desired delivered… Item exactly as desired delivered promptly and quick follow up from customer service. Easy place to work with.
Philip
GBThere was a hold up on my order There was a hold up on my order, but after calling customer service, the problem was resolved and to compensate the order was shipped two-day FedX. Much appreciated! Thanks
Carrie
GBSLOW SHIPPING SLOW SHIPPING, RUNAROUND CUSTOMER SERVICE - NOT AT ALL IMPRESSED! Ordered an ENVE stem on a Sunday, here it is Friday and the USPS still hasn't received the package. How does it take so long to mail an 8oz item? I email and call them to no solution. Nobody ever answers their phones or returns a message. Staff tell me via email that it is USPS that is to blame - yet the USPS says they haven't been given the package yet. Tracking shows that it has never scanned in at origin post. I have lost all faith in Colorado Cyclist. Do yourself a favor - SHOP ELSEWHERE!!
Mollie Bernstein
GBFalse advertisement of helmet The helmet I bought was advertised as Lazer G1 MIPS Helmet SM Light Blue Sunset. However, when I received it, the box said Lazer Sphere MIPS, which is different than the G1 version. Customer service gave me a refund but did not send me the correct helmet. Therefore, I believe that the helmet was falsely advertised.
AL
GBFair price quick delivery Nothing bad to say found what I needed and got it delivered to my house fairly quickly definitely will use Colorado Cyclist again