DON’T BUY FROM THIS COMPANY Paid for express postage and it still took a month for the carbon frame to arrive. I ordered a hardtail and noticed a small crack in the seat tube/top tube which I documented and sent to “Ty” (the CEO), who assured me it was just a fault in the paint work. After 4 hours of labour and lots of money spent on parts I took the new bike for a ride, during the ride I could hear several Pops coming from the rear of the frame. When I got home and had a look the crack had tripled in length there were 4 new cracks around the major one. I have asked for a refund but “Ty” tells l me the cracks are all superficial and should not effect the performance of the bike and offered me a repair kit. Absolute crap. I have a new bike lined up to buy and need my money back before I can afford it but “Ty” is now taking days to reply to emails. I will pursue PayPal for a refund. DON’T BUY THESE BIKES!

Frame and wheels fantastic Frame and wheels fantastic - super light and good quality which was my main goal. Went with front suspension - gas with remote lockout switch Carbon 1 x crank set Shimano Di2 electronic 11 speed rear derailleur Shimano hydraulic disk brakes Carbon integrated handlebar Carbon seat post Ceramic bottom bracket Thanks, Kane (Australia)

Small Parts Order We ordered 5 derailleur hangers for the Highball model frame as these are not standard ones you can get at your local bike shop. We initially only received two of the five. After emailing Ty, he quickly had the others shipped to us.

DIY makes solid products that stand the… DIY makes solid products that stand the test of time... I've put the "stache" frame, carbon wheels, and the other components through a ton of abuse (big drops, gaps with more than a few cases) and it remains a solid, light and fun platform. My go-to rig.

great communication great communication, easy freight to the other side of the world. I was skeptical of the quality for the price but everything was very nice. the groove underneath the bars are excellent, i.e. you don't have to disconnect the brakes to install. mount in adaptable. great finish on the bars and recessed in so that bar tape is flush. A nice little extra. very happy