I purchased a ecotric 26” fat tire… I purchased a ecotric 26” fat tire bike. The battery was defective and sparked and ruined my charging cord and battery charging port. I took it back to bike dealership we’re bike was purchased. They reached out as well as myself. Took pictures as requested from ecotric and in the end they said sorry. Been out of warranty for less than 30 days. This battery was put outside of bike shop do to random sparking. Ecotric didn’t even offer to replace at low cost!!! Come to find out this bike is not made in California USA like advertised. They are a China based company which really upset me thinking I was purchasing a USA made product. Don’t buy this bike or any bike from this company.

I've had my Bike the Ecotric Hammer Abt 2 years… I've had my Bike the Hammer Abt 2 years now, this company treated me fairly and they make a good solid product. I recommend them highly.

This aint a company. They just take orders Ecotric Oakland=just a guy with a phone...... When you place an order with this company Oakland or Los Angeles location will take your payment and then place an order from the real bicycle seller!!!! You will pay $200-$400 more for the bicycle by not just ordering it from where these guys order from. His seller isn't going to say no to you going direct. Ecotric will say we buy so much quantity we get a quality product cheaper. Maybe he does get a break. But since he orders once your money arrives I doubt if he has quantity purchases often. In short I can order the exact same bike with stickers that say ecotric sucks. My ecotric sucks biker will be exactly like the ecotric bike with different stickers. I highly suggest you type alibaba.com Look for items with an american flag symbol. That means unbranded chinese product. But already in a warehouyse here in the states. These middle people take your money and wait for the bike. So you can go direct and wait for the bike without the middle persons fees

Do not buy from this company. Had to help a friend through so many customer service interactions I’ve lost count. Bike broke. Battery broke, twice. Wheel broke. Replacement wheel broke in 3 weeks. And every customer service interaction is like talking to a wall. They don’t listen, don’t fix the problems, and don’t seem to care about any of that.

I bought this matt green ecotric from a… I bought this matt green ecotric from a man I met at 7-11. I love this bike great on trails excellent on streets of NYC. sooner or later I will buy a new one because these bikes take a beating and keep going. The 48v 15ah batt is unreal I ride for hours on throttle only. only downside is brakes seem to need adjustment often but it only takes a few min to do.