“STAY AWAY FROM THIS COMPANY” I rented… “STAY AWAY FROM THIS COMPANY” I rented a truck from this company last year around this time and everything’s was going smoothly until my co driver was in accident ((NOT AT FAULT ACCIDENT)) there was two different parties that hit the truck I was told that they only received money from one party and could not find the other and that it left a balance! The truck did have some body work issues but it still drove fine! Impact was at very slow speeds due to ice! I kept in contact with the owner and had an understanding that once repairs were made that I would bring the truck back and I was fine with that ! Well come to find out the truck was sent back at the owners request and I am now smacked with a 3,500 dollar bill saying that I am responsible because I didn’t bring the unit back! That I backed out of the agreement I have emails recorded calls that says other wise! This company is very unprofessional and one big scam !

COOP’s customer service is lacking In my file with COOP the owner of the truck I was using states that since i continued multiple rentals with his truck I was allowed to keep it on site. I was charged 2 different late fees and was never reimbursed. I have gone on to find more affordable trucks and the owner has pulled his trucks from the site because he wasn’t happy with the service. Plus it’s extremely difficult to get someone on.

COOP No Call (ghosted communication) Issues w renter and minor repairs. Low fluid and COOP took truck off the platform for 10 days at renter’s request, who continued to drive as per tolls. Rep updated platform after I provided docs. COOP would not return calls.

I made a complain (provided with… I made a complain (provided with pictures) and we never get response. Truck owner gave us half loaded truck (we realized when we arrive to warehouse) and we couldn't load and bring our goods to warehouse because of truck owner mistake. We asked refund but also no reply. It was terrible experience for us.

i was able to secure a 26ft box truck less than 24hr i was able to secure a 26ft box truck in less than 24hrs which is basically excellent service. i needed it to replace a truck of mines that was in the shop which suppose to be ready at that time. Coop really save my behind, which im grateful for. thanks alot Coop!