my experience Like others have stated before getting my money, they were attentive. After getting their payment, their attentiveness left a lot to be desired. To be fair, an employee was ill, but I took that into account when waiting for responses and writing this review. I am an understanding person and was told I was "on the radar" when weeks were going by with no communication. I got not a single dollar from the insurance company. Complete denial after what I consider extremely poor communication with Petty details. At one point, having politely asked to get some responses within a week, I was told they couldn't "magically" make things happen. I'll leave it up to the reader to take my attempt at fairness into account. Definitely ok at initial purchase of the service , but if follow-up is needed or important to you, I'd look elsewhere. It isn't their fault I got a complete denial, but they were less than stellar even when considering allowing for a sick employee once the going got tough.

Love this company. You are next the Amazon for diminished value claims! I had contacted Petty Details LLC regarding diminished value claim. After submitting the information on the website I had got call from them the same day. I was surprised that they recommended me to file claim myself first without involving them. After I heard back from the insurance company they even helped me with an email to negotiate the payout. All this was FREE. I would definitely hire them for any major accidents in future where insurance company would lowball me!

Justin from Petty Details Appraisal… Justin from Petty Details Appraisal Services is friendly and knowledgeable. His advice was so great that I was able to get my insurance to stop low balling me on my total loss settlement, after just a free consultation. If you and your insurance don't agree on the value of your vehicle, I strongly recommend talking to Justin about your options.

Petty Details is a wonderful company Petty Details is a wonderful company. They are very efficient and go above and beyond to get you a fair settlement. They also treat you with great respect and concern. I would recommend petty details to anyone including my family. You will not be sorry for using Petty Details they are great.

Top notch service! Justin and Jennifer were supremely helpful in my DV claim process. At no cost, I was provided with a wealth of information in the form of a personal phone consultation that allowed me to move forward with a formal demand to the responsible party. I was completely ignorant to the DV process and am incredibly grateful for their patience and expertise in answering my many questions. These are good people providing a valuable service to us all. Highly recommended!