Carri Hires
GBAvoid Car City go to RIGHTWAY Just want to say Steve from Car City in Kalamazoo should go learn from Nick Wendell at Rightway on his people skills! Steve was very rude and disrespectful towards my husband! Right off the bat Nick made us feel like we came to the right place! Steve stated I wouldnt get in a new car for less than 600 a month with my credit and no more than a 1000 for the trade in on my car. Nick got me into a car with only 56000 miles on it for 450 a month with a 1250 trade in on my car! Keep up the great work Nick and know I'll be referring anyone who's looking for a car to you! Thanks again you guys rock at Rightway!
Ira and Ann Savage
GBPersonally speaking my wife and i had… Personally speaking my wife and i had an awesome experience when signing the lease for our new town and country van, The lease representatives Jim and Josh (Lansing store) were fantastic educated us on the lease terms and conditions, in general they were wonderful to work with in getting us a new vehicle. Thank you again. Sincerely, Ira and Ann Savage
Christine
GBMy experience was neither great nor… My experience was neither great nor awful. Everyone I worked with was very pleasant but made me feel rushed and like they did not have the time to answer questions fully or appropriately. I had asked for a couple small things to be fixed before taking my car home and was told they did so but was disappointed to find whatever the short term fix they did lasted a day after driving off the lot.
Christina Carter
GBThey sold me trash the car been in the… They sold me trash the car been in the shop 8 time since I got it. only had the car for 8 months and the lady Brenda Manager at Car city had no care. I explained the issue she said there is nothing they can do also the bank orbit leasing do not care please beware before you lease from them.
Lisa Nancarrow
CAIt was easy to deal with Car City It was easy to deal with Car City. Jourdan was extremely knowledgeable and was a pleasure to deal with. Faysal who handled the paperwork was very accommodating. When we decided not to go with an extended warranty, Jourdan did not apply any extra pressure to get us to change our minds. Both were more than happy to answer our many questions. Highly recommend.