Great experience with Etrike Great experience with Etrike. Purchased the ETR500. It was shipped cross country. Had a few small issues that came up. Nick worked with me to get these issues completely resolved. He communicated with me constantly and made sure I was happy with the resolution of the issues. Excellent company to purchase and etrike from, I highly recommend them.

Exceptional customer service. Great company. Trike takes a beating and keeps on going. Personnel knowledgeable, courteous and there when you need them. A rare customer-orientated company. Five stars plus.

I ordered the ETR500HT Etrike I ordered the ETR500HT Etrike. I originally ordered a different one but change my mind and wanted the ETR500HT. Nick was very accommodating with the change. Every time I call the company, Nick has been professional, polite, and knowledgable. I love my new trike. I'm the talk of the whole community. My friend named it and wants me to get a sign for my trike.

Anticipation… Presently, the ETrikeCo trike is on order. However, I emailed customer service about a minor issue regarding my address, and the response was immediate, and the issue resolved. My wife and I are like kids at Christmas, waiting for Santa to deliver our trike. Estimated delivery is mid August.

I bought a trike for my 89 year old… I bought a trike for my 89 year old father last year and was not very happy with it. The battery charge gauge always shows 100% regardless as to how many miles have been used. I reached out to the seller and he told me it was a known problem and that there was no fix for it. He told us to manually track the hours every time it's charged. The front forks were also loose, the entire front fork assembly came off when I lifted up the handlebars. I was told that if I wanted to have someone look at it that I would have to get it back to the place that we bought it from. The distance was too far for me or my Dad to ride the trike to, so we were not able to get it adjusted.