ND
CASHADY UNSAFE UNRELIABLE SHADY, UNSAFE AND UNRELIABLE HORRIBLE and SHADY ! Do not go unless you want your day ruined and to be out $200 cad. Me and my 3 girlfriends thought this would be a fun outing to breakup our Vegas trip. Not only was Sunbuggy over 1 hour late picking us up, they didn’t let us know they were going to be late or coming at all. Each time we reached out to find out what was going on we were never given a straight answer. We sat in front our hotel praying they would eventually show up. The ATV ride started 2 1/2 hours after our original start time and what was meant to be a 1 hour ride with pictures only lasted 15 minutes. Unfortunately someone in the group we were paired with, flipped their ATV and hit their head. This person was unable to stand after this incident and our guide was struggling to keep this person conscious. Our guide assured us they would be taking this person to a hospital, which they did not and the person ended up busing back to their hotel. After witnessing this horrific accident and seeing how Sunbuggy dealt with it, my friends and I were afraid to continue Atving so we Uber back to our hotel (they were suppose to transport us back). Our guide offered us a voucher to ATV some other time but, no one from Sunbuggy has reached out to us to provide us with this “voucher”. We have called and emailed multiple times requesting a refund but have got no response. This tour not only left me and my friends traumatized, it also ruined what was otherwise a fun trip. Save yourself the mental, psychical and financial pain and go with another company :(
L Milligan
CAMy family rented buggies for Pismo… My family rented buggies for Pismo beach. We showed up at the correct time only to be told that the Park Warden had closed the park and we could not go on our ride. We had to leave the area the next day as we were on a tight vacation schedule. That was 8 months ago and Sun Buggy REFUSES to give a refund for a service that they DID NOT PROVIDE. This is not even legal. Do NOT give your money to this company... you will be disappointed.