HsuBu
GBLast week's ride was canceled after… Last week's ride was canceled after driver no show with no alternative provided. This week's ride happened with no issues but flight tracking could have improved wait time for pickup and tracking didn't work as well as expected.
Christine
GBIn general In general, I'm really very satisfied with this service and will continue using it. This times we had some smaller issues as the App on the mobile phone did not work out as it should. Nevertheless it was still a positive experience as I got a call from the company and we found a solution within reasonable time. Like it!
Joy
GBI Wish They Were On Time Made a reservation and prepaid in advance for a weeknight at 10:00pm. It seems driver was double booked. He did not show up until after 10:30, leaving me virtually alone in a fairly dark empty airport. Fault lies with the company, not the apologetic driver.
Sydney Bekkattla
CAWaited 30 minutes to be picked up from… Waited 30 minutes to be picked up from the airport despite having given our flight info. However great experience from hotel to airport.
T'ara
GBThe last booking was unsuccessful The last booking was unsuccessful. I booked for my aunt and I provided her cellphone number however she was not contacted. When she called the customer service line they told her there was no reservation. Eventually a ride was provided however she was almost late for her flight. According to the email update it stated she was picked up and dropped off on time. That was incorrect.