Helpful and Courteous Service I had previously booked a car rental in April went to check prices today and i was able to get a bigger vehicle for less cost. I called Auto Europe and spoke with Markus C, he was so helpful and courteous in dealing with modifying my reservation and issuing a refund for the difference. Very impressed with the sevice Markus C. provided today.

Even though rental contract was invalid - they are refusing to give me my money back Wanted to rent a car in Vegas. Booked through a german website but currently living in Canada, so I have a canadian license. Guy at the counter told us that its not a valid contract, as they are not allowed to take a canadian license. He also told us that therefore the contract is invalid and Auto Europe should give us a full refund. Which - surprise ! - they are not. We had to do a complete new rental contract, pay again, and now they are not willing to refund us for the original one. I feel robbed.

The AutoEurope website was easier to… The AutoEurope website was easier to use than others, and clear on what was/wasn't included. Also,every other car rental company I tried in Veracruz, Mexico, refused me because I'm over 75. (Yet I rent cars in the USA, without problems).

Easy to use and Book and excellent rates -

Always very efficient, lowest rates Always very efficient, and most times AutoEurope offers the best rates even slightly lower than the rental provider I chose.