Ken
CAI needed to modify my booking the next… I needed to modify my booking the next day and the phone rep took the time to complete the reservation, and no charge involved. Every detail was carefully explained,in a pleasant manner
Kevin Conley
GBLove the great affordable prices when… Love the great affordable prices when compared to the much more expensive options. The one area for improvement, based on my experience, was not being sure if the reservation was confirmed or not in near-real time. I tried booking on a Sat., and didn't receive confirmation until Monday. I wasn't sure if the confirmation took or not, so glad I waited before searching for another option.
Brittany Dimitroff
GBWe booked on the site for $170 for our… We booked on the site for $170 for our trip. We would be returning the rental to a different location than where we picked it up. With that Hertz stated we owed $350 Intercity Fee because we were dropping the car at a “smaller” airport. This was not stated anywhere in our booking with Car8 - and with that we had to cancel our reservation with Hertz that day and at this day lost the $170 with the original booking to connect with another car rental service that wasn’t going to charge us $350. This was such an inconvenience and only being in town for less than 24 hours to see family it took us an extra 2 hours at the airport to get out the door again. Learned now to go directly through the car rental services themselves to not have any HIDDEN fees.
Joe
GBAwful experience Awful experience . Booked a car at Ft.Myers airport . When I arrived I was told Fox Car rental is outside the airport and I need to walk three blocks to the shuttle. Waited 15 minutes for the shuttle .after getting to FOx rental in FT. Myers my agent Angel Tyson was the rudest B!$@h I ever met . She charged my card more than the reservation I made with car rental 8. She also snuck in a $40 pre paid charge for gas that I DID NOT ASK For. Gets better , I called Fox 800#. Told me there is not phone at that location and I will have to go back in person . I called car rental 8. I was told to send an email to customer service . That’s all they could do
Bob S.
GBCouldn't be better! My wife and I have used CarRental8 for a number of years. We used to use other rental companies, but CarRental8 is so amazing that we've stopped going anywhere else. Easy, reliable, inexpensive, fabulous customer service. Never any problems. It's almost unbelievable how good they are.