Prepare to be disappointed! Do you enjoy the thrill of being provided a car that hasn't been checked over for faults and issues. Ever wanted to pay top dollar rental prices for a car that still has coffee stains and snot rags from the previous customer? Do you feel good customer service is a waste of time? Then Avis is the rental car company for you! Never have I been so disappointed in myself to assume that such a big name in the rental car market would provide exceptional service across the world. It seems the one in Dubai makes up it's own rules and now I'm locked in for a year long contract with a company that just doesn't care to provide a good service or offer its customers safety and piece of mind.

I have been charged for a full tank of… I have been charged for a full tank of gas even though I returned the car with a full tank. Despite my email of dissatisfaction and the check out report, I received no response or any modification to my invoice. I do not recommend Avis to anyone. Regards. Michaël

Horrific Post Rental Experience I rented a car from Dubai airport and had to use a debit card for the security deposit due to an issue with my credit cards. According to the contract, funds were to be refunded in 45 days; it has now been 70 days! No one answers the phone, 1 of 6 e-mails is responded to with 'we will send this to finance for review'. Customer service is non-existent, plenty of better options to choose from. And, when the initial inspection takes place and the guy says don't worry about that little scratch we don't count that, worry about it. Luckily I took pictures when I received the car as they tried to charge me for it when I returned the car. Scammers from all perspectives.

Very bad service.. Very bad service... if you request for car service due minimum 2 weeks before they will collect your car, after collection they will blame you that your car was overdue on kilometer, worst part is they will replace a dirty car from inside and out and fuel is less than half. Staff are not friendly...

Totall SCAMMERS Totall SCAMMERS ! THEY Took deposit and they Dont Return Back ! In rental Agreement its written clearly car can be renewed within 30 days. after using it 11 days, they said you cant Renew it, and A NEW 5000 DIRHAMS Deposit must be taken AGAIN !! STAY AWAY, TOTALL DISASTER !