YOUR CARD IS UNDERDANGER! YOUR CARD IS UNDERDANGER! FRAUD Company. They took 3000 AED from my car as deposit. They said for fines. + They took my credit card information without my knowledge. When i returned the car, they charged me besides this deposit 1211 Aed. Which suppose to taken from the deposit. I didnt even know they took my card information for new transaction. Dont ruin your holiday with AVIS!! Me and my family’s holiday ruined because of them. I already informed dubai police regarding money fraud.

Bad customer service Bad customer service. It's been 5 months since I was in dubai. They promised me that refunding y deposit will take 4 weeks. It's been 5 months now, and still no deposit returned. No answer on email, no answer on whatsapp. Worst experience ever. I highly advice you all to stay away from them.

Absolutely horrendous experience Absolutely horrendous experience. After almost a two hour delay in receiving the car, I received it in a very bad state. Carpets were filthy! and full of stains. After returning it, I was charges with AED 36.60 for 1 Salik CROSSING!!! when I ask their call centre for a breakdown, they tell me they do not have the information!! AVOID THEM LIKE THE PLAGUE

Horrific Post Rental Experience I rented a car from Dubai airport and had to use a debit card for the security deposit due to an issue with my credit cards. According to the contract, funds were to be refunded in 45 days; it has now been 70 days! No one answers the phone, 1 of 6 e-mails is responded to with 'we will send this to finance for review'. Customer service is non-existent, plenty of better options to choose from. And, when the initial inspection takes place and the guy says don't worry about that little scratch we don't count that, worry about it. Luckily I took pictures when I received the car as they tried to charge me for it when I returned the car. Scammers from all perspectives.

DON’T RENT CAR AVIS AND CARTRAWLER DON’T RENT CAR WITH AVIS AND CARTRAWLER Be careful, thoses companies are thieves. I booked a car with Avis with reservation number AE557578480 for 3 weeks in Dubai. I paid online with my debit card and of course the payment went through. When I got there, the Avis agent refused to rent the car for me because I needed a credit card. The majority of cards in France are debit. So I couldn't get the car and Cartrawler refuses to refund me 660€. THEY ARE THIEVES. I will post negative reviews alldays on all platforms to make them lose money and customers until they find a solution to refund me back.