Tracey Stewart
GBHonest and professional Brandon is very professional, honest and helpful. He will talk to you about the problem and he will fix the problem fast. He does what he says he will do and I will be using them for all my auto needs in the future!
Jeff Porrello
GBBate and switch professionals! ZERO STARS ACTUALLY! Bate and switch professionals! Clearly list items under one description and then send you something else. Beware at all costs! Then they do NOT respond to emails requesting a refund, even after filing a complaint with the payment provider (in my case, PayPal). Truly disgusting! Truly one of the most corrupt and dishonest companies on the planet. BUYER BEWARE!!!!!!!!!!!!!!!
Gavin Barberini
GBGuidance of how to improve manual The manuals search functions should be improved. Also in terms of diagnostics it would be useful to give a list of specified diagnostic guidelines to assist with fault finding. i.e Fuel injection - Rail pressure should be xyz, fuel supply pressure abc etc. Then give guidance on what pages to check if faults found
Aaron
CAGreat customer service Great customer service. My computer crashed and I lost all my files including one of the manuals that I purchased in 2019. I wrote them an email around 12:12 PM and by 3:pm same day I had a replacement copy, so, definitely pretty incredible customer service almost three years later after my initial purchase.
K. London
GBI ordered a repair manual for my 2011… I ordered a repair manual for my 2011 Nissan Quest. The company was quick to respond with a link to download it, but upon downloading the set of modules, I couldn't seem to find the pages for the repairs I needed to perform. I contacted 'repairmanualnow' and told them my dilemma, and even though there was probably not much of a demand for an older make and model vehicle such as mine, they promptly searched for an answer to my situation and were able to obtain an updated version that had been released by Nissan at a later date and time, and immediately sent a second email with a link to the more recent and fully complete manual (which seems to have all the info I may ever need) for my minivan). I just want to say "thanks" to all those involved for the quick response to my communications and top-notch customer service and support. If I ever need a manual for another vehicle, I already know just who I'll be returning to!