Since February 2020 until February… Since February 2020 until February 2024, I used TechSilver's Tracker GPS Watch online services for my Mum (located at 12000km away from my residence!). From day one up to cancellation date, Tranquil (Formerly TechSilver) people have been always of a great support (with the one-to-one communications, prompt, patient and friendly), help and assistance with all my enquires. Also, I found the hardware needed (e.g. Doro Secure 480 Tracker Watch, Locking Strap and Spare key etc.) at reasonable prices (in comparison with other similar products). Therefore, I do not have enough words in expressing my personal satisfaction and the appreciation. Sincerely and honestly, I feel very confident and comfortable in highly recommending TechSilver services and products to and for all in needs. THANKYOU ALL, in particular to Miles, Aaron and Lester. IGtas

Excellent product and customer service We bought the GPS tracker (the black one as the charge lasts longer) for my mother as she often gets lost returning home, when she goes out. We’ve used it for the last two years and it has kept mum safe, because we always knew where she is and where to find her. It comes on a key ring and mum would forget what it was and remove it, so we hid it inside the lining of her handbag, which she always took out with her. So, we couldn’t use the other features on it but it did what we needed it to. Also, initially on setting it up with the necessary APP the Techsilver team were excellent at helping me over the phone. Very kind and patient.

The product is what it says it is The product is what it says it is. Very impressed with quality, ease of use after watching the video and works great. I think all local authorities should pay for every demetia sufferer to have one of these.

Small device big on reassurance The customer service is good, as is the video user guide. The device design is compact, it has several useful features and is easy to set-up on your phone. Needed charging once a week, despite keeping it on the lowest power setting (the battery life claims to be much greater in this mode, so contact them if you experience the same). If you plan to put it on a set of keys, get one of their keyrings, as I found it tight to fit onto any of the keyrings I had at home.

The tracker is an excellent product The tracker is an excellent product. We attached it to my elderly father's house keys and it served its purpose on several occasions when he got lost and had to be rescued. The battery seemed to last about five days in between charges and the tracker itself was very accurate and works in real time.