Bikes are great Bikes are great. Warranty service is good, but you wait forever for your parts and they charge for shipping.

Big Bang for the Buck! I am 70, and I can only ride e-bikes since 2015 & this Himiway Escape is my 6th. I have shopped hundreds but finding an affordable full-suspension bike with a good battery, rack, assist, wheels, fenders, step-thru and the other things I was looking for was challenging. After a year very dependable with the only con being that it is heavy but adding Tannus in the tires will allow you to breathe a sigh of relief. I hang two more metal pop-out baskets when grocery shopping and easily use the elevator to my studio on the 3rd floor where I keep the Escape. Riding around town or taking to the trails this unit has you covered with plenty of power to cover it all. I've done a little custom work on mine and get stopped everywhere I go.

I have a few bikes from Himiway I have a few bikes from Himiway. Cruiser step thru and zebra step thru. Bikes are strong. Recently I needed replacement controller but because some regulations, they had to tune the power down. Leo and his team always seem to respond very quickly and is helping me to figure out a solution.

AVOID - Chinese company with a fake UK address For everyone who is being fooled,as by miself, with their web page reviews(I left this exactly review there but gues what? Was removed!), this is my nightmare experience: I ordered and paid in full by card, a "Himiway Big Dog" bicycle, on 22/03/2024. The website says it is in stock and will take 3 to 4 days to process the order and they will send me a delivery tracking number within 5 days of the purchase. Since that day, I sent many emails requesting a confirmation of the shipment date, and the tracking number, but only on 03/04/2024 they said it was scheduled to ship on 05/04/2024, but Today is 09/04/2024 and they still not shipped my bike, and they stopped replying my emails. Every email exchanged is another pain in the a**, I've been treated as an idiot. This is by far, the worst experience after sale I ever had after buying something so expensive as this one. They really don't care about you after getting your money. Simply don't trust them, they will deceive you with inconclusive emails and never provide a simple straight answer. I am really scared to request a refund because it will probably take months of useless emails, and an empty account and without a bike. I'm literaly furious and on fumes here. If you want to shorten your life, with anger and anguish, go ahead and buy at your own risk and at your own regret, just never say you wasn't advised. Don't think it will not happen to you, because IT WILL.

Great Bike for riding on or off road. After research I decided on the Himiway Cruiser, with the 4" tires and powerful motor it makes riding easy. I ride it every day for at least 10 miles, even in the dark with the integral lights it's great. On or off the road, riding is easy and fun especially with the front fork suspension making light of rough terrain. The Himiway employees have been great answering any questions and responding fast to any emails. Great Bike. Would definitely recommend it.