I like the tracker I like the tracker, however I don't get any notifications when it begins to move and about 20 seconds after it starts to move is when I start to see the movement

Had a tracker that would not pick up a… Had a tracker that would not pick up a signal. Forget about getting a hold of anyone to solve the problem . Customer service just sends you stuff to read that does not solve your problem. Horrible customer service

This tracker doesn't seem to record… This tracker doesn't seem to record every movement. The hourly refresher will still only show last location. Not sure if it's a signal issue. Thus tracker is used to locate vehicle movement and only updates randomly.

When it's hot, its hot; when it's not, it's not When the tracker is working, it is spot on, when its not, it is frustrating. I make frequent request for network reset as the tracker hasn't reported in 5-10 hours, it is supposed to report hourly at a minimum. The difference may be poor cell coverage area for the carrier as my usage is in SE Georgia to Middle Georgia, USA. Customer service is spot on during the week but can be a slow response on the weekend when it is needed most.

DON'T DON'T. They autorenew subscriptions unless specified to cancel. There's no customer service phone number. They don't send password reset emails. They require you to submit a ticket with all the serial numbers and account information when attempting to reset a password-How does that work? If I had that, I wouldn't be submitting a reset ticket. Leaving you stranded. The price for the service is a joke. Navigation was spotty and DEFINITELY not accurate-VERY laggy. Worst experience with tracking company/customer service in a long time. Not worth it. DEFINITELY not worth it. Thieves imo.