Roberto Martino
GBFraud Alert Operation Everyone who reads this please know that I am a policy owner from American First Auto Protect. They are apparently are conducting business in an unlawful manor. All the Scam alerts below are correct. I have also spoken with Billy and Chase about my claim. They also told me and the Dealership where my vehicle is being repaired that they were sending an inspection adjuster to the dealership to review the claim. Adjuster never showed two times. I have large repair charge around $7,400. I have provided all the proof and evidence of receipts which are paid for the repairs. Billy and Chase stopped answering the calls and just hung up on me several times. These are bad people. I am in the state of California and we have tough consumer laws. I am in process of filing a legal suite for damages. I have also contact the California department of insurance which is working with me on the case against American First Auto Protect. I will update as I get further information. But stay away from this company and the people involved. I think they are going to get in some big trouble on this one.
Rick Bell
GBThis company is a scam This company is a scam. I’ve spoken to several people who have also been scammed. Please go to Don’tbuyamericanfirstautoprotect.com for more information and don’t trust reporting from Consumer Affairs since it’s possible they are part of the scam. Please send an email to Freeinhabitantatprotonmail.com to obtain more information about bringing both American First Auto Protect and Consumer Affairs to justice.
Jwhittington
GBThese people will straight out lie These people will straight out lie to you. Salesman Colin sold me a policy, I cancelled it after I saw the contract contained so many spelling and grammatical errors that there is no way someone who spoke English wrote it. I couldn't believe a company would actually give this to a potential customer to review. Colin said the full refund would be processed within 3-5 business days, it has now been 7 business days and no refund still. I have been on hold with accounting for over 25 minutes now.
Mark Vaughn
GBThis is not a legitimate business This is not a legitimate business. I basically gave them 3,000 plus dollars to reach a phone that goes in a loop and an online submission portal that falls into a black hole. Please do not be as gullible as me and read the reviews. Hundreds of people are saying the same thing.
Carlos
GBThe AC unit went bad in my wife's… The AC unit went bad in my wife's Maserati. I went to the local dealership & they did accept America First Auto Warranty. Dealership replaced the Ac Unit and my warranty plan entirely covered the cost. Saved me out-of-pocket expenses. Highly recommend their auto warranty plans.