Melanie of Wisconsin
GBGreat support experience Every time I have confusion building my website or integrating it with other features, I find that the chat feature of the help section of NameHero is extremely reliable in helping me solve the problem, even when I'm not exactly sure how to describe the problem or where things are going wrong. And you don't have to wait forever to get help - it's usually less than 5 minutes to get someone dedicated to your particular situation, and it's usually solved no more than 10 minutes after they get the conversation started. Just wow!
Wondersby CO
GBMr Kankappa was really helpful in… Mr Kankappa was really helpful in helping me resolve my subdomain issue. He was quick to fix my subdomain issues and explained the cause of the issue thoroughly.
Jose Antonio Uriol
ESGreat support Great support, as always. I've just had an email issue and it was correctly solve in less than 15 minutes using live chat. Amazing customer experience.
Suzanne F
GBPatient and super helpful! I had to create a CNAME record for Mailchimp and I had no idea what to do - Muralikrishnan was so great! He helped me all along the way and was so patient, I really appreciated it! I highly recommend NameHero!
LYNN
GBYour Super Geek Best Friends NameHero support is exemplary! You know that super geek friend you always wish lived with you? That's these guys! Available 24/7 and always at the top of their game. Problems just fall off my shoulders any time I need assistance. They are not your average sales/tech people (who are focused more on sales) or cookie-cutter trained techs who took a few company classes to be on the tech support line. They are the real deal and know their stuff. Generous and hands on as much as you need in their support-and always professional & kind too. :) Note: I used to say, "They only have email support, but it's as good as phone support"--then I saw they DO have phone support, too! (just a correction there). Awesome.