Competitive pricing Competitive pricing. Particularly the pay as you go plan makes this an option for slightly larger companies where an inflated flat rate per extension is too prohibitive. Another plus is the reliability. We're had no system outages since switching to OnSIP.

Updates on the fly So, tasked with revamping our existing phone extensions and menu options I called Eden Harvest (by the way the best in the business) and he set aside his time for me and helped me walk through each step till I got it just the way we needed it, and he did our newest recording as previously he did. So, love working with him and OnSip. I learn something new this company does every time we need something.

We were still unable to connect to the… We were still unable to connect to the Admin Portal. Nothing was suggested on their firewall or if they were blocking our outside IP address or a port. We need to logon to the Admin Portal to pay our bill. Maybe come up with a different portal or better explain firewall descriptions.

Well-versed Representative The rep that I spoke with was willing to look at the files I wanted to upload but also gave me his best guess on what was causing the issue. He was correct with his guess and I fixed the issue on my own!

How quick and knowledgeable my Tech… How quick and knowledgeable my Tech was. Fixed the issue quickly and with reasonable effort.