Completing the pre-alert process has… Completing the pre-alert process has improved. Had problems doing that before. Also got goods even earlier than I expected and delivery was seamless. Got the alert in the morning that package was out fir delivery and driver got to me before lunch. Overall I am very satisfied with the last delivery.

Great customer service... Great customer service at the Fernandes Compound and Package was received in good condition

This is my first time using you guys… This is my first time using you guys and I cannot understand why it would take a whole week to receive a package after it was delivered to your Miami office. I had one package received by you on 16 April and one on the 17th. I just got the one received on the 16 yesterday (22 April). The one you got on the 17th has been showing intransit to locker since 10:30am on 22 Apr. It is 5:44pm 23rd April and no notification of delivery. This is unreal!!!

The service is professional The service is professional, packages arrive quickly and in good condition. The only criticism is that it is costly but, you get what you pay for and it is very good.

You pay premium prices for a simple, mediocre service! You pay premium prices for a simple mediocre delivery services, I paid around 50$ for a delivery that toke around 4 days. This is premium 1 day prices for a 4 days services. I wouldn’t recommend it, for this prices and mediocre services. Regular postal service would give you the same delivery time service for 50% less. If you’re in a hurry I will definitely NOT RECOMMEND it. Go to the big guys Direct, don’t waste your time and money with this “wannabe” courier services!