Mark Donovan
GBKevin Eliezer was prompt in his… Kevin Eliezer was prompt in his response, had some suggestions to try, and when they didn't solve the problem he scheduled a Zoom meeting and resolved the problem during it. Kevin was courteous and knowledgeable.
PT
GBCustom Field Errors on Sales Receipt Nive, was very helpful and knowledgeable in providing a work around for the situation where a custom field was not being correctly shown on my sales reciepts. renaming a sales3 field to the name that i wanted on my receipt.
Pam Schmidt
GBTop notch customer service Very quick response to my inquiry. Also a concession on a misunderstanding due to our long service with SaasAnt. Pooja Preamanand and Kevin Eliezer were very helpful with my inquiry and very prompt with responses.
Karen
GBSupport was very patient with me as I… Support was very patient with me as I went to renew my subscription, however it just provided me a new license key and not sure that I should have renewed in this way...Hareesh helped me with the renewal.
Eileen Holman
GBAccount Issues Account Issues - My email account recently got hacked and I had to change my user ID. Nirmal was able to transfer the credits on my previous account to my new account quicky and effeciently!!