CJannes
GBEasy and insightful right "out of the box" and so much customer data available Product installation (on our Shopify store) was effortless! And we're already collecting useful data after just one day. I've chatted through the support function and got quick, helpful responses, and I also took advantage of an onboarding call (via Zoom) where Jordan walked me through all of the app features and gave me some very useful tips to help get a deeper understanding of the customer journey across our site. So far, I've been using the heat maps, replays, events, and funnels, but I will soon test out the survey function as well. We are on a standard 7-day trial at the moment, and there is an easy to understand sessions counter on our dashboard, so at the end of the trial, I'll know exactly which paid plan will fit our needs! I appreciate the help from the Lucky Orange team getting started on the right foot.
Marie Ueckeroth
DEGreat I think it's great that I can track the user behavior so precisely, and understand how someone searches in the store, reads and see what content is relevant
Fer Ramos
MXGreat support and fast response. Great support and fast response. I’m really enjoying like orange and all the feedback is giving me on a daily basis. Thank you.
Julie Kelechian
CAWe can now optimize our site with confidence Lucky Orange is providing us so many insights into our site. We are able to see where most customers are dropping off, where we can optimize, etc. We also receive really good support by their reps if ever we need help understanding something more in depth. Highly recommend!
kimberly Bebo
GBInformative Call Packed with Valuable Information I really appreciated being able to speak with a Lucky Orange representative on a Zoom call, who walked me through all the features of the product and how Lucky Orange can help me in my business. The call was super informative and packed with information and showed me how Lucky Orange can identify where my website is and, more importantly, ISN'T working, what my visitors are responding to and where I might need to make some changes. Emilia was professional and knowledgable about the product and how to integrate it. This call was so productive and valuable to my business - such a good use of my time.